Communicating to Your Senior Management and Key Stakeholders

Communicating to Your Senior Management and Key Stakeholders is a hands-on training programme, highly interactive with exercises and role plays.

Programme Modules:

1 - Senior Management, Strategic Direction, Communicating and You 

• The customer value proposition and how to achieve it as senior management’s key concern

• Crafting your message and linking it clearly to the strategic context to get senior management’s attention 

• Implementation planning as an essential ingredient for any proposal

• Segmenting your different stakeholder groups and tailoring your message to the concerns of each

2 - Criteria for Successful Communicating 

• Different types of message for different situations

• Including a clear call to action in your communication

• Effective listening for better communication

• Using questions strategically

• Non-verbal communications

• Storytelling

3 - Presenting your Ideas Persuasively 

• Preparing your presentation

• Assessing your audience and the context

• Getting and keeping attention

• Using visual aids, using your voice, using movement for more impact

• Handling tough questions and interruptions

• Managing meetings

• Leveraging your personal style and strengths

 4 - Finalizing your plan for communicating to senior management 

• Deliver your presentation and get feedback

• Different types of business presentations you’ll face as your career progresses

• Defending your idea assertively

• Develop your personal action plan for communicating to your senior management and key stakeholders.